clipper card balance refund

/Tx BMC Clipper says it does not take funds away, even if the card goes unused for years. Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. Options to Oakland Airport from Union Square. Clipper's on your phone! PDF Clipper Cancellation Form " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. HD 0UR K(EP%xg:#6(=VU-zTqwn?p Tab will move on to the next part of the site rather than go through menu items. 0 { endstream endobj 202 0 obj <>/Subtype/Form/Type/XObject>>stream For defective cards, no fees will be charged. Refunds, BART Treasury Department2150 Webster St.9th floorOakland, CA 94612. $16.99 10% off. Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. Registering your card protects your card balance and allows you to set up an online account. Clipper saves money. EMC endstream endobj 192 0 obj <>/Subtype/Form/Type/XObject>>stream Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. Some commuters have found that the Clipper card only works when the card is not next to their Stanford ID card or badge, and/or is removed from any plastic ID holder. Otherwise, you will be logged out automatically. What can I do with an online Clipper account? Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. Getting dinner in Oakland this Fridaywill I get robbed? f You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. You wrote about Clipper freezing accounts. Get the app here >> Note: Clipper may not be used for Giants Ferry or for group travel - one account per passenger per trip. All rights reserved. Transferring a Go Pass constitutes fare evasion, which is a violation of California Penal Code 640. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, 2023 San Francisco Bay Area Rapid Transit District. 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream o American Express How can I cancel my card and get a refund? Is there a way to purchase the card without paying the fee? EMC Roadshow. If do not tag on and/or off, you will be subject to citation. Key Clipper information translated to Spanish. You can have multiple adult cards associated with a single account. Treasury will mail you a check. /Tx BMC How can I manage the account on their behalf? This can be more convenient and less expensive than buying a one-way or day-pass ticket at a station ticket machine. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. Yes, you can manage your account using the Clipper app and in your mobile wallet. There is a $5 fee for this service. Note: Clipper may not be used forGiants Ferryorfor group travel - one accountper passenger per trip. j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). 0.749023 g balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. endstream endobj 184 0 obj <>/Subtype/Form/Type/XObject>>stream Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. Baseball History 1921 Hall of Fame & Other Players/Teams Original News 0 0 10.1455 10.364 re ClipperCard is your passport to campus and beyond! Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. Otherwise, you will be logged out automatically. So take your balance down to $1.50. https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. Prior to that he was an assistant sports editor at the paper from 1984-1987. Transit pass refunds are subject to transit agency approval. Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. EMC But nobody did. Registration is easy, and its free. They are. So we just kept our Suica as well as our Icocaused in the Kansai. We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? That will show you the cost of each trip. /Tx BMC How can I cancel my card and get a refund? . If youre not paying with Clipper, please see an attendant for information about ticket purchase. /Tx BMC EMC With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. All rights reserved. endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream walk from 12th St. BART to Jack London square? endstream endobj 211 0 obj <>/Subtype/Form/Type/XObject>>stream Add value, set up autoload, and check your balance! While BART has eliminated the saleofpaper tickets from our vending machine,fare gates will still accept paper tickets loaded with funds. 0 S, endstream endobj 213 0 obj <>/Subtype/Form/Type/XObject>>stream bFrADhDwzeCJt>HJG()qCFY9Vq{$s? No they don't keep cash at the stations. Refunds are subject to the fees in Section 10. And Venta card LOL, As others have mentioned, use the phone to avoid tge $3 charge. If the reader beeps twice to tag you off for your previous ride, swipe your card to tag on. EMC Less than a cup of coffee. /Tx BMC Pay With I havent needed to use it in that time. endstream endobj 224 0 obj <>stream If a Clipper card is not used for six months, it can be deactivated. PDF Clipper Cancellation Form Q: I have a similar issue where several hundred dollars in my Clipper account no longer shows online. 0 0 10.146 10.364 re Authorize payment below. If you cannot tag your card successfully, try on another device. endstream endobj 223 0 obj <>/Subtype/Form/Type/XObject>>stream If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. Location of mushroom dispensaries in Oakland? I did also find a loophole about the $3 fee: "Clipper will waive this fee if the buyer signs up for Autoload at the time of purchase online at www.clippercard.com. " Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. Get Morning Report and other email newsletters. QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> Otherwise, you will be logged out automatically. H*2T0T3415Rf& Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. /Tx BMC Copyright 2023 Golden Gate Bridge, Highway and Transportation District. EMC I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in. BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. You may want to consider loading Clipper Cash onto your Clipper card for use in such an event. Then take a long joy ride on Caltrains. USF does not issue refunds for a lost commuter subsidy. The VTA Smart Passallows unlimited travel on VTA buses and light rail. New to Clipper? IMPORTANT: Clipper cards will hold funds for . Skip the side navigation menu and go to the main content. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. H*2T0T3415Rf& Get a replacement and balance restoration for a damaged registered Clipper card or a defective Clipper card (damaged and defective cards must be . For faster replacement, you also can pick up your replacement card at an in-person service location. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Riders have 2 options for getting a refund: EMC !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. And my Oyster card. And Orca card. For more information, call the BART Treasury at (510) 464-6841. A: Many others are praying, as well. At your request, we can mail you a new card with your balance restored, typically within 2 business days. endstream endobj 204 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 220 0 obj <>/Subtype/Form/Type/XObject>>stream Key Clipper information translated to Chinese. Due to observed delivery issues this is a less secure option. -=9&_j?N3?vjUaFXpJ| Enter and space open menus and escape closes them as well. Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. Caltrain requires all Go Pass users to tag on before and tag off after each ride in order to have a valid fare. J b;4L)-cJ02iIufF2(pQ 3NY!JOl 2Ns0 \zTs!hq=u@#|?2(%i"h 36Vp{Ax,e]e@UiPH.P+PDSUB@P# (. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. Each Smart Pass user only gets one replacement per calendar year. /Tx BMC The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. However, each Go Pass user will only get two replacements per calendar year. about the future of clipper (external link). If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Its also required if you want to set up automatic reloading. Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. OneCard FAQ | OneCard Office The site navigation utilizes arrow, enter, escape, and space bar key commands. One beep means you have tagged on, and two beeps mean you have tagged off. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. For more information, please refer to our pre-tax payroll deduction web page.