Its not final unless I had the tickets available which I didnt. Bought tickets thru Vivid Seats, I have a credit of over $84, they won't let me use it because I got the tickets online, I'll never use them again! On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. 3 for $533.58. We are absolutely sorry to hear what you experience. Vivid Seats LLC - DE, IL, KY, LA, MA, MI, MN, MT, NC, ND - Bizapedia Request to speak to a Vivid Seats agent. Purchased parking for the Super Bowl. Barbara, who is my agent, was absolutely the best that you could have. Date of experience: January 25, 2023 Useful1 Share Advertisement David Rosenfeld 1 review US 2 days ago VividSeats exists to Hurt You Disgusted. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I had an expensive ticket to the Garrison Keillor show at Red Rocks. Well my tickets were an e-transfer from one of their professional scalpers and I cannot sell these tickets on any reputable site because most reputable sites dont allow e-transfer tickets. Due to the sensitivity of this delivery method, only our large resellers can list these types of tickets. 36 employees at Vivid Seats have reviewed Vivid Seats across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. I got nfl tickets from them that never arrived. Contact Us About The Company Profile For Vivid Seats LLC. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. So I have no tickets and am out $600. I don't expect they are willing to give an apology. Now I am stuck with two way overpriced tickets for a concert I will not be able to enjoy with the person I wanted to go with. I have been to several concerts in the past not ever have been treated like this saying I have withheld money from y'all, if you find the reason y'all should reach out and find out what happen instead of assuming* y'all need to take me off y'all's email listings if y'all aren't going to let me purchase any more! To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Your server is down! When I went on their "live chat" to inquire, they didn't respond at first . I complained and they advised these were upgrade tickets and no refund would be issued. In this guide, I will be reviewing Vivid Seats in detail. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. My experience is consistent with those reported on BBB. I expect to pay the normal service fees, but not what you charged me for the tickets. I have documentation of everything and really wish I could attach it to this review to show proof of their lies. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. The total price was $1405.95. Purchased Celtics tickets in August 22($870 confirmed seats ) for October 2,2022 game. Please reach out to our Customer Service team and we can find out more information on why that was cancelled, and assist you with obtaining tickets. Please refund me the differance between what you charged me and what the tickets actually cost. 10.1K Ratings. It serves as an intermediary between sellers and buyers and offers a buyer guarantee on all tickets. What I received were tickets in Section B, Row N, Seats 147 & 148. Paid $160 for a single ticket for a show that was rescheduled (twice). They refuse to give refunds for anything. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. Vivid Seats is famous for its courtesy calls. I was purchasing 3 tickets and wanted to make sure we are all seated together. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. The. ColPhorbin 1 yr. ago I don't expect they are willing to give an apology. Vivid Seats | Buy Tickets on the App Store Vivid seats scammed me : r/Scams - reddit Is Vivid Seats Legit? Review, Comparison & Alternatives Melinda, your concerns are absolutely valuable and matter to us. All I got was a run around, excuses, and finally no response what so ever. The person the ticket was for has since died. Service 16 Value 14 Shipping 9 Returns 6 Quality 10 Positive reviews (last 12 months):76.5% Positive 13 Neutral - 0 Negative 4 View ratings trends Looking for the best way to buy and sell mobile tickets? Who Sets the Price on Vivid Seats? Got us a great deal on our tickets love this company. Their transfer process never worked on my end and never once did they come up with a better solutions to get my tickets. The issue was they didnt have the tickets, but had 2 close by. Is Vivid Seats Legit? [See If The Ticket Resale Site Is Any Good In 2023 ] I went to the venue, and they advised the tickets were third-party tickets.Unfortunately, they could not honor them because each was not valid. Of course they kindly offered to repost the tickets with all sellers fees and zero guarantees. UNLV Rebels at Utah State Aggies 2x Football Tickets. We were given multiple different messages from Vivid seats regarding the tickets. Vividseats Vivid Seats No ticket refund or credit for postponed or cancelled events Texas Event tickets: Vividseats Texas Author: Texas 7, Report #1494755 May 03 2020 08:25 AM Vivid Seats VividSeats Promised a full refund of $720.90 for cancelled event within 2-4 weeks. Desired outcome: And we dont stop there; we invest in technology to keep our costs low, and pass the savings on to you. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints Please refund me the differance between what you charged me and what the tickets actually cost. Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. The tickets were shown as $ 264. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. I called before the event and after. Hi Jim, we're disappointed to hear that you did not end up travelling to the event, as we never want you to miss shows you're looking forward to.. Based on the records shown on your order, the tickets were delivered via electronic transfer at 10:24 AM eastern time, more than 90 minutes before the start of the event. We always want to provide an excellent buying experience for our fans and encourage each fan to contact us if there are any changes that need to be made prior to their desired event. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. How do I know I can trust these reviews about Vivid Seats? When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Recent customer reviews are positive; 100% buyer guarantee; Over 100 million tickets sold; Lots of filter options to narrow down events; Vivid Seats makes it easy to find information about major upcoming live events. Worst ticket platform that gives two sh*ts about their customers. When I go the tickets, I called the venue and was told they were not handicap. If you have any additional questions, concerns, or would like to discuss the resolution provided, please feel free to reach out to our specialized team via Direct Message over social media, and we'd be happy to discuss this further with you. These people are thieves and liars. Vivid Seats is a trusted and reliable way to buy and sell tickets. Claim your listing for free to respond to reviews, update your profile and manage your listing. Vivid Seats offers a premium shopping experience and the industrys best ticket prices. The seller is not responsible for paying shipping fees. Vivid refused a refund! Avoid this site and their markup fees! I purchased tickets well in advance and the tickets weren't cheap. I had listened to his show on the radio (and bought many of his books) for many years. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. WONDERFUL Young Man. they are all the same basically. We understand it's frustrating when events are postponed. I just want the tickets I spent my hard earned money on. Thank you, you have successfully subscribed to our newsletter! In one order, my tickets arrived via email within an hour or so. Vivid Seats Promo Codes | 10% Off In March 2023 | Forbes Nellis v. Vivid Seats LLC (1:20-cv-02486) - CourtListener I bought my tickets 5 months before the show. This changed due to Covid, but we did not get a refund because it was getting rescheduled. I expect to pay the normal service fees, but not what you charged me for the tickets. However, we certainly encourage our fans that they are able to recoup the cost of their tickets by reselling their tickets in the event they no longer able to attend their event. We apologize that you didn't receive the tickets you requested, Charlotte. The office is amazing. We invite you to reach out to our online support team by social media. I attempted to purchase regular GA tickets for the upcoming Fall Out Boy concert in Virginia Beach and after check out realized there was only one ticket when I KNOW I set the purchase number to two. It was smooth and I didn't have to do all re-ordering process again. This not only hurts our venue's reputation, but cheats the artist, as the additional ticket price is not shared. Any shipping fees associated with transferring the tickets are the responsibility of the buyer. We also confirm that your tickets are general admission. This was an absolute nightmare. Sellersville Theater contacted Vivid Seats to ask them to stop purchasing and reselling tickets to our shows. Enjoy reading our tips and recommendations. Credit care company is stating they rejected my dispute because all sales are final. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I never received my tickets but was charged for them. From over pricing. This is clearly a loophole being used often by venues to protect these ticket scammers. No person that issues tickets for admission to an event shall issue any such ticket solely through a delivery method that substantially PREVENTS the PURCHASER of the ticket FROM LAWFULLY reselling the ticket on the Internet ticketing platform of the ticket PURCHASERS CHOICE.. The staff are even more amazing. And in checking with the Keillor show I found that the show was not sold out! Great service. Can I exchange my tickets for a different quantity, or for tickets to another date or event? Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com Vivid Seats Culture | Comparably Companies can ask for reviews via automatic invitations. Then the day of the event I got an email cancelling my ticket. I had a purchase trouble on Vividseats. We were refused. Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. Vivid Seats vs Seatgeek - Best Ticket Sites FINALLY found a phone number for you and called and spoke to Romeo who was simply the best! Ticket resale limitations; prohibition; exception. The company was founded in 2001. In my other order, my tickets didn't arrive until the night before the concert; that was a little nerve-wracking, but their customer service and chat support was great and they assured me they would monitor the situation. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I called Vividseats and was told there was nothing they could do. Nothing arrived. 1st time user. It is a safe and secure process. You do NOT provide a valuable service; you instead eliminate other purchasing options and make yourself indispensable by way of ticket monopoly. My credit card was charged $328.30 that day. Address: 111 N. Canal Street. I wasnt sure what that meant and they informed me that by clicking view tickets on the email they sent me to confirm my purchase I had accepted the tickets. We value your privacy. Vivid Seats Reviews - vividseats.com - Review Centre And, I will never refer you to any of my friends and family. THEY ARE SCAMMERS. We were able to look into your orders and can confirm that your tickets cannot be transferred due to being electronic transfer tickets. I will never use vivid seats ever again. Vivid Seats: Reviews, Complaints, Customer Claims | ComplaintsBoard Vivid Seats is as legit as ticketing sites come. I usually stick to stubhub. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Dont use this site they are horrible. Could never get the tickets. We understand how this may be upsetting for you. I had to buy either 1 or 3. You are paid through PayPal after the event occurs. Vivid seats sucks.
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