will my bus pass be renewed automatically

2 Are senior bus passes renewed automatically? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. For assistance with new applications: (Click the arrows below to reveal the answers). The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Welcome to the Highways Service Information Centre. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Your older person's bus pass is valid for four years. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. The form will ask for a new passport-sized photo, which will be printed on their new card. The cookie is used to store the user consent for the cookies in the category "Analytics". You can apply for a replacement bus pass by filling in the lost bus pass application form. You can make updates to the following details before your bus pass renews: your appearance. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. This should include: -. I have applied for my new bus pass, what should I do with my current pass? This cookie is set by GDPR Cookie Consent plugin. Other Scottish passes arent accepted on the trams. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. You may be eligible for financial support. Lee How long will it take to get a bus pass following a renewal/application? Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. You can find your renewal code located in the box towards the bottom of your renewal letter. pensioners. If you have any questions, you can call us to discuss your application on 0345 200 0388. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Will receive a renewal form, as evidence is required to obtain a new pass. English bus passes are not accepted in Scotland and vice versa. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. 1 Contents. These cookies will be stored in your browser only with your consent. No, concessionary bus passes are not accepted on the night Buses. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. What should I do? Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. In London, you can use your card on buses but not on the Underground Train services. If you have not received this letter, call us straightaway on 01452 426265. Analytical cookies are used to understand how visitors interact with the website. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. applies to approximately 12,000 people, the vast majority of whom are You will need to apply to your new local authority for a new pass. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. But opting out of some of these cookies may affect your browsing experience. Have you moved? Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Do not include common words or names. What do I do about my concessionary bus pass? They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. March 2023 renewals. If you dont provide us with evidence, your new pass will be delayed. We only need this if you want us to contact you and we won't keep it once we've replied. We will post your renewed bus pass 18days before the old one expires. For those people needing to apply for their renewal this too can now be done byApplying online. I have moved out of Gloucestershire. Your pass will be automatically renewed if you have used it within the last 13 months. Call us on 0345 200 0388 for an application form or for assistance completing one. We also use third-party cookies that help us analyze and understand how you use this website. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. If you email us please confirm your date of birth and current address in the email so we can fully check our records. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Please still, Older Persons bus passes will normally be automatically renewed. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Renewing your Bus Pass. Please ensure that you keep us informed of any changes to your name or address. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. If it has already expired, please call 0345 678 9088 to arrange a renewal. We apologise for any inconvenience that this situation may have caused you. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Unable to drive for reasons of medical fitness. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. You can renew your bus pass up to 8 weeks before it expires. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. This cookie is set by GDPR Cookie Consent plugin. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. A 5 administration fee will be required for a replacement bus pass. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. I am a disabled pass holder, will I receive a bus pass renewal letter? However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Apply for or renew your bus pass. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Calls from mobiles are likely to be considerably higher than those from landlines. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. You also have the option to opt-out of these cookies. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Disabled person's bus pass . Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. renewed people had to fill in forms and submit photographs but we have scrapped current pass expires so pass holders dont need to do anything, just wait for a Forgotten your Username? For further information see. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Daily fare: $2.00. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. 3 Post office. Applicants whose pass was issued due to a disability will continue to be automatically renewed. If you send us different evidence, your pass may be delayed or refused. Your bus pass will be renewed automatically. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. The way of applying may be different to the way you applied in Gloucestershire. The cookie is used to store the user consent for the cookies in the category "Other. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. All young disabled pass holders must provide a new photo if they wish to renew. Concessionary bus passes will no longer be renewed automatically. Are senior bus passes renewed automatically? If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. If your pass has already expired you can still renew your bus pass. Unemployed people. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Older Person's bus passes will be renewed soon. No, your bus pass cannot be used on National Express services. This can be done by visiting a participating library only. N94. All content 2023 Southend-on-Sea City Council. If you have not received your renewal form, please contact our information line on 0345 600 0659. How much longer should the Sun remain in its stable phase? If you've had a concessionary bus pass for the last five years, you might . Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. These cookies track visitors across websites and collect information to provide customized ads. Currently this is at age of 66. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. 5 Other ways to apply. Age-related pass or vouchers. You'll need your current pass in order to renew. What should I do? Two weeks before your current bus pass expires you should receive a new bus pass in the post. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Age-related passes will be valid for five years. You should continue to use your current pass, but then cut it up once your new pass arrives. These are mostly people who have held a bus pass since at least 2008 and will now be . thurrock.gov.uk uses cookies to make the site simpler. If you have not received either a letter or full pack call us straight away on 01452 426265. Can I use my pass on Trains? You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Freedom Pass expiring: How and when to renew London travel permits. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. State pension claimants who apply directly through their local council should be aware. If you do not have your current pass, then please contact us. It costs 10 for a new card. Changes To Renewal Of Concessionary Bus Passes. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Copyright 2023 Wisdom-Advices | All rights reserved. 5 How long does it take to renew an older persons pass? Please provide them with as much detail as possible about the journey you wished to make. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Login to renew or manage your Bus Pass and to keep your details up to date. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. No. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. This cookie is set by GDPR Cookie Consent plugin. Blackburn with Darwen: You will need to pay 10 to replace this pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you.